This Privacy Policy (“Policy”) applies to www.thelongstoryshort.com and Long Story Short LLC (“Company”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.thelongstoryshort.com.
The Company’s website is a design services and e-commerce website. By using the Company website, you consent to the data practices described in this Policy.
Collection of Your Personal Information
In order to better provide you with products and services offered, the Company may collect personally identifiable information such as your:
- First and last name
- Mailing address
- Email address
- Phone number
- Business name
- Business website
- Social media handle(s)
If you purchase the Company’s products or services, we collect billing and credit card information. This information is used solely to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services. These may include:
- Registering for an account
- Filling out a contact form
- Booking a consultation
- Entering a giveaway or promotion
- Signing up for newsletters or marketing communications
- Sending us an email message
- Submitting payment information when purchasing products or services
We may use your information for purposes including, but not limited to, communicating with you regarding services and/or products you have requested. We may also collect additional personal or non-personal information in the future.
Use of Your Personal Information
The Company collects and uses your personal information to:
- Operate and deliver the services you have requested
- Provide you with information, products, or services that you request from us
- Provide notices regarding your account
- Process payments and transactions
- Send administrative information and updates
- Carry out the Company’s obligations and enforce rights arising from contracts between you and the Company
- Notify you about changes to our website or services
- Improve our website, marketing, and customer experience
- Fulfill any other purpose described when you provide the information
- Fulfill any other purpose with your consent
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.
Cookies and Tracking Technologies
The Company may use cookies, pixels, tracking scripts, and similar technologies to improve your browsing experience and analyze website traffic.
These technologies may be used to:
- Remember user preferences
- Understand how visitors interact with our website
- Measure advertising performance
- Deliver relevant advertisements and social media content
Third-party services we may use include, but are not limited to:
- Google Analytics
- Meta (Facebook and Instagram) Pixel
- TikTok Pixel
- Pinterest Tag
- Email marketing platforms
You can modify your browser settings to decline cookies if you prefer. Please note that some parts of the website may not function properly if cookies are disabled.
Sharing Information with Third Parties
The Company does not sell, rent, or lease customer lists to third parties.
The Company may share data with trusted third-party service providers to help operate the business, including services related to:
- Payment processing
- Email marketing
- Website hosting
- Analytics and reporting
- Customer relationship management
- Scheduling and booking systems
These third parties are prohibited from using your personal information except to provide services to the Company and are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
Comply with legal obligations or legal process
Protect and defend the rights or property of the Company
Protect the personal safety of users of the Company or the public
Payment Processing
Payments made through the website may be processed by third-party payment processors such as Stripe, PayPal, Shopify Payments, or other secure payment providers.
The Company does not store full credit card numbers on its servers. Payment information is processed securely through the applicable payment processor in accordance with their privacy and security policies.
Tracking User Behavior
The Company may keep track of the websites and pages users visit within the Company website in order to determine which services and content are the most popular. This data may be used to improve website functionality, marketing efforts, and user experience.
Automatically Collected Information
The Company may automatically collect information about your computer hardware and software. This information may include:
- IP address
- Browser type
- Device type
- Domain names
- Access times
- Referring website addresses
This information is used for operating the service, maintaining service quality, security monitoring, and providing general statistics regarding use of the Company website.
Data Retention
The Company retains personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information collected and the purpose for which it was collected.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request information about how your data is used
To exercise any of these rights, please contact us using the contact information below.
Right to Deletion
Subject to certain exceptions set forth below, upon receipt of a verifiable request from you, we will:
- Delete your personal information from our records
- Direct service providers to delete your personal information from their records where applicable
Please note that we may not be able to comply with deletion requests if retaining the information is necessary to:
- Complete transactions or fulfill contractual obligations
- Detect security incidents or protect against fraudulent or illegal activity
- Debug and repair errors affecting functionality
- Exercise free speech or comply with legal rights
- Comply with the California Electronic Communications Privacy Act
- Comply with legal obligations
- Use the information internally in a lawful manner compatible with the context in which it was provided
GDPR Privacy Rights (European Economic Area Residents)
If you are located in the European Economic Area (“EEA”), you may have the following rights under the General Data Protection Regulation (“GDPR”):
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including:
- The right to know what personal information is collected
- The right to request deletion of personal information
- The right to correct inaccurate information
- The right to opt out of the sale or sharing of personal information
- The Company does not sell personal information.
California residents may submit privacy requests by contacting us using the information below.
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must obtain permission from a parent or guardian to use this website.
Email Communications
From time to time, the Company may contact you via email to provide:
- Announcements
- Promotional offers
- Alerts
- Confirmations
- Surveys
- General communications
To improve our services, we may receive notifications when you open an email from the Company or click a link within the email.
If you would like to stop receiving marketing or promotional emails, you may opt out by clicking the “Unsubscribe” link included in the email or by contacting us directly.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Security of Your Information
The Company uses commercially reasonable measures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Links
This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of those websites. We encourage users to review the privacy policies of any website they visit.
Changes to This Statement
The Company reserves the right to change this Policy from time to time. Changes may occur due to updates in our services, data protection practices, or applicable laws.
When significant changes are made, we will notify users by:
- Sending an email to the primary email address associated with their account (if applicable)
- Posting a prominent notice on the website
- Updating the effective date below
Your continued use of the website and/or services after modifications to this Policy constitutes your acknowledgment and acceptance of the updated Policy.
Contact Information
The Company welcomes your questions or comments regarding this Policy.
Long Story Short LLC
Website: www.thelongstoryshort.com
Email: hello@thelongstoryshortstudio.com
Phone: 630-486-8050
Effective Date: May 26, 2026