This Privacy Policy (“Policy”) applies to www.thelongstoryshort.com and Long Story Short LLC (“Company”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.thelongstoryshort.com.
The Company’s website is a design services and e-commerce website. By using the Company website, you consent to the data practices described in this Policy.

Collection of Your Personal Information
In order to better provide you with products and services offered, the Company may collect personally identifiable information such as your:
  • First and last name
  • Mailing address
  • Email address
  • Phone number
  • Business name
  • Business website
  • Social media handle(s)
If you purchase the Company’s products or services, we collect billing and credit card information. This information is used solely to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services. These may include:
  • Registering for an account
  • Filling out a contact form
  • Booking a consultation
  • Entering a giveaway or promotion
  • Signing up for newsletters or marketing communications
  • Sending us an email message
  • Submitting payment information when purchasing products or services
We may use your information for purposes including, but not limited to, communicating with you regarding services and/or products you have requested. We may also collect additional personal or non-personal information in the future.

Use of Your Personal Information
The Company collects and uses your personal information to:
  • Operate and deliver the services you have requested
  • Provide you with information, products, or services that you request from us
  • Provide notices regarding your account
  • Process payments and transactions
  • Send administrative information and updates
  • Carry out the Company’s obligations and enforce rights arising from contracts between you and the Company
  • Notify you about changes to our website or services
  • Improve our website, marketing, and customer experience
  • Fulfill any other purpose described when you provide the information
  • Fulfill any other purpose with your consent
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

Cookies and Tracking Technologies
The Company may use cookies, pixels, tracking scripts, and similar technologies to improve your browsing experience and analyze website traffic.
These technologies may be used to:
  • Remember user preferences
  • Understand how visitors interact with our website
  • Measure advertising performance
  • Deliver relevant advertisements and social media content
Third-party services we may use include, but are not limited to:
  • Google Analytics
  • Meta (Facebook and Instagram) Pixel
  • TikTok Pixel
  • Pinterest Tag
  • Email marketing platforms
You can modify your browser settings to decline cookies if you prefer. Please note that some parts of the website may not function properly if cookies are disabled.

Sharing Information with Third Parties
The Company does not sell, rent, or lease customer lists to third parties.
The Company may share data with trusted third-party service providers to help operate the business, including services related to:
  • Payment processing
  • Email marketing
  • Website hosting
  • Analytics and reporting
  • Customer relationship management
  • Scheduling and booking systems
These third parties are prohibited from using your personal information except to provide services to the Company and are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
Comply with legal obligations or legal process
Protect and defend the rights or property of the Company
Protect the personal safety of users of the Company or the public

Payment Processing
Payments made through the website may be processed by third-party payment processors such as Stripe, PayPal, Shopify Payments, or other secure payment providers.
The Company does not store full credit card numbers on its servers. Payment information is processed securely through the applicable payment processor in accordance with their privacy and security policies.

Tracking User Behavior
The Company may keep track of the websites and pages users visit within the Company website in order to determine which services and content are the most popular. This data may be used to improve website functionality, marketing efforts, and user experience.

Automatically Collected Information
The Company may automatically collect information about your computer hardware and software. This information may include:
  • IP address
  • Browser type
  • Device type
  • Domain names
  • Access times
  • Referring website addresses
This information is used for operating the service, maintaining service quality, security monitoring, and providing general statistics regarding use of the Company website.

Data Retention
The Company retains personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information collected and the purpose for which it was collected.

Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request information about how your data is used
To exercise any of these rights, please contact us using the contact information below.

Right to Deletion
Subject to certain exceptions set forth below, upon receipt of a verifiable request from you, we will:
  • Delete your personal information from our records
  • Direct service providers to delete your personal information from their records where applicable
Please note that we may not be able to comply with deletion requests if retaining the information is necessary to:
  • Complete transactions or fulfill contractual obligations
  • Detect security incidents or protect against fraudulent or illegal activity
  • Debug and repair errors affecting functionality
  • Exercise free speech or comply with legal rights
  • Comply with the California Electronic Communications Privacy Act
  • Comply with legal obligations
  • Use the information internally in a lawful manner compatible with the context in which it was provided

GDPR Privacy Rights (European Economic Area Residents)
If you are located in the European Economic Area (“EEA”), you may have the following rights under the General Data Protection Regulation (“GDPR”):
  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided below.

California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including:
  • The right to know what personal information is collected
  • The right to request deletion of personal information
  • The right to correct inaccurate information
  • The right to opt out of the sale or sharing of personal information
  • The Company does not sell personal information.
California residents may submit privacy requests by contacting us using the information below.

Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must obtain permission from a parent or guardian to use this website.

Email Communications
From time to time, the Company may contact you via email to provide:
  • Announcements
  • Promotional offers
  • Alerts
  • Confirmations
  • Surveys
  • General communications
To improve our services, we may receive notifications when you open an email from the Company or click a link within the email.
If you would like to stop receiving marketing or promotional emails, you may opt out by clicking the “Unsubscribe” link included in the email or by contacting us directly.

External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Security of Your Information
The Company uses commercially reasonable measures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Links
This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of those websites. We encourage users to review the privacy policies of any website they visit.

Changes to This Statement
The Company reserves the right to change this Policy from time to time. Changes may occur due to updates in our services, data protection practices, or applicable laws.
When significant changes are made, we will notify users by:
  • Sending an email to the primary email address associated with their account (if applicable)
  • Posting a prominent notice on the website
  • Updating the effective date below
Your continued use of the website and/or services after modifications to this Policy constitutes your acknowledgment and acceptance of the updated Policy.

Contact Information
The Company welcomes your questions or comments regarding this Policy.
Long Story Short LLC
 Website: www.thelongstoryshort.com
 Email: hello@thelongstoryshortstudio.com
 Phone: 630-486-8050
Effective Date: May 26, 2026



Last updated:

Privacy Policy

May 26, 2026

Terms of use

Welcome to www.thelongstoryshort.com (the “Website”), operated by Long Story Short LLC (“Company,” “we,” “us,” or “our”). By accessing or using this Website, purchasing services, or interacting with our content, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use the Website.

1. Use of Website
You agree to use this Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Website.
You may not:
  • Use the Website for unlawful or fraudulent purposes
  • Attempt to gain unauthorized access to the Website or related systems
  • Distribute malware, spam, or harmful technologies
  • Copy, reproduce, or exploit Website content without written permission
  • Use the Website in a way that could damage or impair functionality
  • We reserve the right to terminate or restrict access to the Website for violations of these Terms.

2. Services
Long Story Short LLC provides creative, branding, social media management, content creation, consulting, strategy, and related digital marketing services.
All services are subject to availability and may be modified or discontinued at any time without notice.
We reserve the right to refuse service to anyone for any lawful reason.

3. Intellectual Property
All Website content, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Branding
  • Designs
  • Images
  • Videos
  • Downloads
  • Marketing materials
  • Website layout and functionality

are the property of Long Story Short LLC unless otherwise stated and are protected by copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially exploit any content without prior written consent.

4. Client Content & User Submissions
By submitting content to the Company, including but not limited to photos, videos, testimonials, captions, branding materials, or social media assets, you represent that:

  • You own the rights to the content or have permission to use it
  • The content does not violate any laws or third-party rights
  • The Company may use the content solely for providing agreed-upon services
  • You retain ownership of your original content unless otherwise agreed in writing.

5. Portfolio & Marketing Usage
Unless otherwise agreed in writing, the Company reserves the right to display completed work, project samples, social media content, branding materials, and publicly available results in portfolios, marketing materials, social media, presentations, case studies, and promotional content.
Clients may request confidentiality in writing before project commencement.

6. Payments
Payment terms for services, retainers, digital products, or consultations will be outlined in individual proposals, invoices, contracts, or service agreements.
By purchasing services through the Website, you agree to:

  • Provide accurate payment information
  • Pay all applicable fees and taxes
  • Authorize payment processing through our third-party payment providers
  • Late payments may result in delayed services, suspension of work, or additional fees.

7. Refunds & Cancellations
Due to the digital and custom nature of creative services, refunds are generally not provided once work has begun.
Refund eligibility, cancellations, rescheduling, and retainer policies may be governed by separate client agreements.
The Company reserves the right to determine refund eligibility on a case-by-case basis.

8. No Guarantees
The Company makes no guarantees regarding:

  • Social media growth
  • Engagement metrics
  • Sales increases
  • Marketing performance
  • Search rankings
  • Virality or audience reach

Results vary based on numerous factors beyond our control, including platform algorithms, audience behavior, market conditions, and client participation.

9. Third-Party Platforms
Our services may involve the use of third-party platforms including, but not limited to:


  • Instagram
  • Facebook
  • TikTok
  • Pinterest
  • Google
  • Shopify
  • Canva
  • Meta Business Suite

We are not responsible for outages, policy changes, account restrictions, algorithm updates, or actions taken by third-party platforms.
Use of those platforms is subject to their respective terms and policies.

10. Website Purchases & Digital Products
Any digital downloads, templates, guides, educational materials, or resources purchased from the Website are licensed for personal or business use only and may not be:


  • Resold
  • Redistributed
  • Shared publicly
  • Reproduced for commercial resale
  • Unauthorized distribution is strictly prohibited.

11. Limitation of Liability
To the fullest extent permitted by law, Long Story Short LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the Website
  • Inability to access the Website
  • Reliance on Website information
  • Service interruptions
  • Errors or omissions
  • Loss of profits, revenue, data, or business opportunities

Your use of the Website and services is at your own risk.

12. Indemnification
You agree to indemnify, defend, and hold harmless Long Story Short LLC and its owners, employees, contractors, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising out of:

  • Your use of the Website
  • Your violation of these Terms
  • Your infringement of third-party rights
  • Content you submit or share with the Company

13. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Accessibility
We are committed to making our Website accessible and usable for all visitors. If you experience difficulty accessing any part of the Website, please contact us so we can assist you.

15. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Illinois, without regard to conflict of law principles.
Any disputes arising from these Terms or use of the Website shall be resolved in the appropriate courts located in Illinois.

16. Changes to These Terms
The Company reserves the right to update or modify these Terms at any time without prior notice.
Changes become effective immediately upon posting to the Website. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

17. Contact Information
If you have questions regarding these Terms, please contact:
Long Story Short LLC
Website: www.thelongstoryshort.com
Email: hello@thelongstoryshortstudio.com
Phone: 630-486-8050

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms of Use.

Last updated: 

May 26, 2026

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